everything you need

We believe our customer services are very important. Training, assistance, the right tools, and knowledge to use them is the key to any operator’s success.

Most companies utilize less than 25% of the functionality of their software. Our Down To Earth Solutions support team goal is to help you take full advantage of every software feature. It’s your information, we want you to use it. Training Services – for new operators, training sessions are always available and tailored to your needs. Online customer service sessions are scheduled for as many or few people as you prefer. And cover exactly what you need, when you need it.

Programming Services – When a report is almost what you’re looking for but could be better, we can do that. Whether you need to interface with internet web orders, import data from your bank, or just print a standard report with a few changes, customized program service is the answer.

Customer Care & Support 
The goal of DTE Solutions Customer Care team is to help you take full advantage of each software feature you need.

Training your staff to maintain efficient operation of your system, software, and internal procedures is a top priority.

Custom Programming 
Our experienced team will design and develop custom programming modifications or create new applications to satisfy the unique requirements of your business.

Hardware service and support is available for such widely know names as Printronix, C. Itoh, Hewlett-Packard, Okidata, Zebra, and Intel, just to name a few.